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NOTICE OF PRIVACY

CASA DEL BUCEO, with address at Calle Pescadores S / N, municipality or Isla Mujeres delegation, in the state of Quintana Roo, country Mexico, and portal of internet www.casadelbuceo.com, is responsible for the use and protection of its personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

The personal data that we collect from you, we will use for the following purposes that are necessary for the service you request:

  • Reports
  • Contracts
  • Refund of the guarantee deposit

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care:

  • Marketing or advertising
  • Commercial prospecting

In case you do not want your personal data to be used for these purposes secondary, indicate this by sending an email to the address info@casadelbuceo.com

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Name
  • Personal phone
  • Cell phone
  • Email
  • Direction
  • RFC
  • Bank details (account number, bank, interbank code, name of the check)

How can you access, rectify or cancel your personal data, or object to its use?

You have the right to know what personal data we have about you, for what we use them and the conditions of use that we give them (Access). It is also your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, you must present the respective request through the following means:

Sending an email to the address info@casadelbuceo.com. Regarding the procedure and requirements for the exercise of your rights ARCO, we inform you the following:

a) Through what means can the owner prove their identity and, where appropriate, your representative, as well as the latter's personality? Through an email to the address info@casadelbuceo.com

b) What information and / or documentation must the application contain?

  • Name
  • Phone
  • Email

c) In how many days will we respond to your request? No later than a month

d) By what means will we communicate the response to your request? Via email

e) In what media can personal data be reproduced that, if applicable, I requested? In no medium

The contact details of the person or department of personal data, which is in charge of processing the ARCO rights applications, they are the following:

a) Name of the person or department of personal data: Pablo Hernandez Cruz.

b) Address: Calle Pescadores S / N , colonia Electricistas , Isla city Mujeres , municipality or delegation Isla Mujeres , cp 77400 , in the entity of Quintana Roo , country Mexico

c) Email: info@casadelbuceo.com

You can revoke your consent to the use of your personal data

You can revoke the consent that, in your case, you have given us to the processing of your personal data. However, it is important to keep in mind that not in all cases we will be able to meet your request or terminate the use immediately, since it is possible that due to some legal obligation we require continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with Us.

To revoke your consent, you must submit your request through the following medium:

Through an email to the address info@casadelbuceo.com

Regarding the procedure and requirements for the revocation of your consent, we inform you of the following:

a) Through what means can the owner prove their identity and, where appropriate, your representative, as well as the latter's personality? Through an email to the address info@casadelbuceo.com

b) What information and / or documentation must the application contain?

  • Name
  • Phone
  • Email

c) In how many days will we respond to your request? No later than a month

d) By what means will we communicate the response to your request? Email

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your information personal, we offer you the following means:

Send an email to info@casadelbuceo.com

The use of tracking technologies on our internet portal

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as providing you with a better service and experience when browsing our page. The personal data that we collect from through these technologies, we will use them for the following purposes:

  • To manage user purchases and payments.
  • To view user behavior within the website.

The personal data that we obtain from these tracking technologies are the following:

  • Identifiers, username and passwords of a session
  • Region in which the user is located
  • User's browser type
  • User operating system type
  • Date and time of the start and end of a user session

How can you know the changes in this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our practices of privacy; Changes in our business model, or other causes.

We promise to keep you informed about changes that may occur this privacy notice, through: the website https://casadelbuceo.com

The procedure through which notifications will be carried out on changes or updates to this privacy notice is as follows: Through the website https://casadelbuceo.com

Last updated: 01/02/2021